This study aimed to investigate the value of using digital processes in art therapy. Participants were art therapists who had experience in providing opportunities for clients to create art using digital tools. A review of the literature found that digital processes such as art making in virtual reality, augmented reality and creating or editing two-dimensional art in various applications was beneficial. Participants were interviewed remotely in this qualitative study using a semi-structured design. Thematic analysis of the data led to five common themes: experiences of art therapists relating to privacy considerations and shifts to using digital processes during the COVID-19 pandemic; the perceived value of the applications of digital processes in art therapy; considerations for the therapeutic alliance; and accessibility as a barrier to the use of digital media.