My thesis is that the delivery of spiritual care is enhanced in the Catholic health
care environment when the employee becomes knowledgeable of his/her natural (innate)
means for delivery of spiritual care and understands that routine daily activities are
natural channels for the giving and receiving of spiritual care. Only with the knowledge
and understanding of spiritual care can the staff have the capability to give spiritual care
and appropriately make choices to develop skills that successfully deliver spiritual care.
Given the premise that knowledge and understanding of spiritual care are essential then it
becomes imperative for Catholic health care to build expectations that employees provide
holistic care consistently and competently.