Critical Analysis of Overtime
Master of Leadership Development
Quaker Oats, (QO) located in Danville, IL is concerned about the amount of overtime being assigned to mechanics in the facility’s maintenance department. The maintenance management group believes overtime is excessive and would like to eliminate the resulting effect on the department budget. Some in the labor group agree with this assessment while others desire the opportunity to earn premium pay. This project will attempt to resourcefully investigate the interests of both labor and management, to creatively analyze and evaluate that information, and to utilize the eight elements of thought to resolve this overtime challenge; Is the amount of overtime at Quaker Oats excessive? If So how can it be reduced?